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Cygnus Business Media

Where FedEx Stands With Kinko\’s

FedEx still hasn’t quite figured out what to do with Kinko’s. They’re obviously not pleased at the financial performance of FedEx Kinko’s as evidenced by the rather unceremonious departure of former Kinko’s CEO Gary Kusin. When FedEx bought Kinko’s they were more interested in increasing retail locations to support their shipping business than they were in building print and copy volumes.The FedEx Kinko’s folks were insistent that I meet with them at On Demand, where they had a major presence. It didn’t take but a minute to figure out that the PR folks there had no clue that our magazine’s readers consider FedEx Kinko’s to be competition – although perhaps not very serious competition. They wanted to tell me about plans to double the number of locations from the current 1,200 to around 2,500, and I listened politely. The one question I really wanted to have answered was the desired ratio of copy/print sales to shipping sales in existing and planned stores. Nobody knew and I doubt they would have told me if they did.

Meanwhile, FedEx says it plans to use 100 selected Kinko’s locations as parts distribution centers for companies that need emergency replacement parts – including biomedical supplies. Now that’s really from left field.

One Response to "Where FedEx Stands With Kinko\’s"

  1. david mckisson

    Bob, can you tell me where I can get lists of quick printers state by state? thanks, Dave Mckisson

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